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Mystery Shopping Do's and Don'ts

Practical guidance from the coordinating team.

Do: Submit Reports On Time

Plan enough time to document observations clearly and meet the deadline.

Do: Ask Questions

If a guideline is unclear, ask before completing the assignment.

Do Not: Skim the Briefing

Requirements can change, so read the current instructions every time.

Do Not: Leave Out Context

Clear, complete comments make your report more useful to the client.

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