The Premier Mystery Shopping Company
Measure the customer experience.
Measure your brand's reputation.
Measure your effectiveness.
Measure What Matters.
Measure What Matters.
Measuring What Matters
From global enterprises to local businesses, our user-friendly platform generates relevant insights that cannot be underestimated. Our mystery shopping programs play a pivotal role in enhancing customer satisfaction and ensuring continued business growth.
30+ Years of Experience
Millions of Evaluations Completed
Worldwide Shopper Base
Customizable Reporting Analytics
Independent Contractor (IC) Mystery Shoppers
Become an Independent Contractor (IC) Mystery Shopper with us and enjoy the flexibility to choose when and where you want to shop. For over three decades, Secret Shopper® has consistently attracted the most exceptional mystery shoppers. You can conveniently use our mobile app or rely on the support of our in-house staff throughout your shopping journey!
We offer a variety of phone, in-person, and online shops for you to choose from.