Since 1990, Secret Shopper® has delivered actionable intelligence to our clients, helping to drive exceptional bottom-line performance. Nearly 700,000 shoppers have registered at our website, performing millions of mystery shops throughout North America. When coupled with our continual investment in the latest internet and communication technologies, you can rest assured that working with Secret Shopper® is a satisfying and rewarding experience.

Secret Shopper® is also a charter member of the industry trade association, the Mystery Shopping Providers Association (MSPA). Benefit from partnering with America’s premier mystery shopping company. We have been building our tradition of excellence for two decades.

Business Owners and Managers: Use Secret Shopper® to help inspect your daily store interactions. Reward, motivate and train your employees more effectively. You can't be there all the time, but we can regularly send trained shoppers who will quickly report back on what they observe. View our client services to find out more about how Secret Shopper® can help your business.

Mystery Shoppers: Secret Shopper® is accepting applications for qualified individuals to become mystery shoppers. It's fun and rewarding, and you choose when and where you want to shop. You are never obligated to accept an assignment. There is no charge to become a shopper and you do not need previous experience. After you sign up, you will have access to training materials on our site. Apply now to become a mystery shopper.